Solution Are you a Mac user? Frequently Asked Questions: I have a 3-computer license and receive an error during activation – what do I do? If you receive an error message (such as “Activation failed”) during activation, it is likely because you already used a retail code when you installed your first computer. After activating your […]
Category: ESET for Windows
[KB3475] ESET Multi-Device Security FAQ
ESET Multi-Device Security FAQ What is ESET Multi-Device Security? ESET Multi-Device Security is a bundle of ESET products that you can activate using a single license. A Multi-Device Security license allows you to install any combination of the following ESET products: ESET NOD32 Antivirus for Windows ESET Internet Security for Windows ESET Cyber Security or […]
[KB2792] Activate my ESET Windows home product using the license key
Details Your ESET home product is updated at least once a day with new virus detections and occasional program component upgrades. These updates will fail if your product has not been activated using a License Key. Solution Android users | macOS Users If you did not add a license key during installation, or your ESET product is […]
[KB2213] Transfer my ESET product to a new computer or device
Issue Transfer or move your ESET product to a new computer License Key or Username/Password required You will need your ESET-issued License Key or Username/Password (not your Serial # or Activation Key) to activate the software after installation. These can be found in the license email you received after your original purchase/activation. I do not […]
[KB2268] Start Windows in Safe Mode or Safe Mode with Networking (ESET)
Microsoft Azure/Amazon VM users It is not recommended to start Windows in safe mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in safe mode therefore they lock up when restarting them in safe mode. I am a Mac user Solution Safe Mode is a troubleshooting option that limits Windows operation to basic functions. Safe […]
Install Password Manager extension on Microsoft Edge (ESET)
1.Download ESET Password Manager for Microsoft Edge or follow the steps below to install the Password Manager extension. 2.Open Microsoft Edge. 3.At the top corner of the browser, click Settings and more… > Extensions > Explore more extensions or visit edge://extensions. 4.Find the ESET Password Manager extension and select Get. 5.Select Install. 6.To allow autofill functionality, click Yes. After the extension is installed successfully, refer to […]
Install Password Manager extension in Firefox (ESET)
1.Install the ESET Password Manager extension in your Mozilla Firefox browser. 2.Click Install. 3.Click Add. 4.Click OK to complete the installation. 5.Check the Firefox toolbar. You should see the Password Manager icon in the toolbar. If you do not see icon in the toolbar, open the Firefox menu, click Add-ons and select the Extensions tab or press Ctrl + Shift + A. Verify that the extension […]
Install Password Manager extension on Chrome (ESET)
1.Install Password Manager on Chrome or click the puzzle icon in your Google Chrome web browser. 2.In the left column, click Apps or Extensions. 3.Browse or search for Password Manager. 4.Click Add to Chrome. 5.After the extension is installed successfully, refer to the Getting started with Password Manager section. Source : Official ESET Brand Editor by : BEST Antivirus KBS Team
[KB3152] Open the main program window of ESET Windows products
Solution Windows 7 / Vista / XP Open the main program window by double-clicking the ESET icon in your Windows notification area or by clicking Start → All Programs → ESET → ESET Smart Security, ESET Endpoint Security, ESET NOD32 Antivirus or ESET Endpoint Antivirus. Why is my icon a different color? Figure 1-1 Windows 10 To open the main program […]
[KB523] Choose which version of my ESET home product to download (32-bit or 64-bit)
Issue You receive the error message “This installation package is not supported by this processor type” ESET Technical Support has directed you to this article to learn whether your system is 32-bit or 64-bit I am a business user Details If you do not have your License Key or Username and Password, visit our lost license […]