As there are a high number of new online threats being detected every day (about 350,000 per day in 2016, up to about 500,000 per day in 2019) our software naturally requires frequent online updates to ensure best protection. By default, Emsisoft Anti-Malware checks for new updates once every hour and these updates remain fairly […]
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What are delayed updates? (EMSISOFT)
Delayed updates are a special update feed where you will get an older version of the software that displayed extraordinary stability and performance compared to later versions. Of course, choosing this option will lead you to a version that maybe does not contain some new features. We do not recommend this setting for regular use […]
My Emsisoft product is unable to remove an infection. What should I do?
In rare cases, a system may be so heavily infected with highly sophisticated malware that the program may be unable to remove the infection. This can also occur with other vendors’ security programs, as some types of malware are notoriously difficult to remove. Emsisoft offers a 100% malware removal guarantee and our experts are always […]
How to get help when malware can not be removed automatically (EMSISOFT)
We will help! At Emsisoft, we will help you remove malware from your computer, free of charge. This can be done via our support forums, or by sending an email to [email protected]. For personal and private email help, keep reading this page. For publicly visible forums where resolutions may help visitors later, please visit this forum post, which […]
Datto integration (EMSISOFT)
Overview The Emsisoft integration components will help you to speed up the deployment of Emsisoft antivirus/anti-malware software. License activation and connection to the advanced Emsisoft Management Console can be done without any local user interaction required. You can start malware scans as needed and immediately receive scan reports back. The monitoring component checks the real-time […]
Enterprise Console (EMSISOFT)
Connect your computer with an Enterprise Console to allow a security professional to manage your protection within your local network. Click on the Connect with Enterprise Console button, enter Server, Port and Password and click Connect. Once connected, your settings can be managed remotely. Click on the Disconnect button to disconnect your computer from an Enterprise Console. Source : Official […]
Kabuto (EMSISOFT)
APRIL 3, 2018 1 MIN READ Kabuto is third-party Remote Management and Monitoring (RMM) software that allows computer repair shops and technology service providers to remotely manage client computers and handle their clients’ IT requirements. With Kabuto Managed Antivirus, Kabuto users can install Emsisoft Anti-Malware on a client’s computer remotely and continuously verify the client’s real-time […]
Syncro (EMSISOFT)
Syncro provides third-party remote monitoring and management software specifically designed for Managed Service Providers. Emsisoft Anti-Malware can be used in conjunction with Syncro’s Managed Antivirus component to provide ongoing malware protection for your clients. Syncro allows you to remotely create scheduled scans, configure software settings, review scan logs and keep Emsisoft Anti-Malware up to date. To learn […]
User and partner role permissions (EMSISOFT)
Workspace level roles In general: Roles within workspaces can only be assigned to Emsisoft user accounts or Emsisoft Partner accounts. Available roles within workspaces are: Primary Workspace Owner Is the legal owner of the workspace and responsible for all activities within a workspace. Has full access to everything and can re-assign ownership to another user. […]
Dealing with unclaimed workspaces (EMSISOFT)
What are unclaimed workspaces? Each Emsisoft license comes with a workspace, a virtual entity that represents the user’s place or organization. Workspaces are used to manage all of the devices of a particular user on a single screen, and can store protection policies, infection reports and more. Workspaces also provide tools for investigating malware incidents. […]