Yes, a subscription for multiple packages at the same time is available. When you have groups of subscriptions to different packages, you can use the Dr.Web Control Center to set different management rights (security policies) for the agents. Important! It is not only through the Internet that malware can infiltrate your computer. That’s why you need […]
Category: Dr. Web Business
Which subscription packages does the Dr.Web Anti-virus service include ?
Dr.Web Classic and Dr.Web Premium. Dr.Web Classic provides basic protection from all types of malware; Dr.Web Premium ensures maximal protection against all types of malicious software. With this package, users can enjoy anti-spam and controlling access to Internet resources to guarantee that only ‘clean’ content is received by their PCs. Each package includes a firewall […]
What is a Dr.Web Anti-virus subscription package ?
It is a comprehensive PC protection service provided to customers by a service provider. Thanks to the variety of subscription packages available, you can choose only the services you need right now, letting you save on information protection. Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team
How long can I subscribe for ? (Dr.Web)
There is a one-month minimum; after that, a subscription can carry on indefinitely. By paying a monthly subscription fee, you are actually paying for the anti-virus in instalments. Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team
What is the Service ? (Dr.Web)
The Service is a license (a right), offered in the form of a time-limited subscription, to use the protective features of Dr.Web software. Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team
Where can I read about the topics of the service messages for different groups ? (Dr.Web)
The information service standard for Dr.Web Anti-virus service users is available here. Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team
I unsubscribed from receiving Doctor Web’s news digests. Can I read them on Doctor Web’s site ?
Yes. SCC — in the Messages section (the envelope icon in the SCC header). Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team
why can’t I unsubscribe from receiving a supplier’s service messages ? (Dr.Web)
Suppliers can contact users on issues related to subscription management and software operation. The supplier cannot deliver the Dr.Web Anti-virus service with due diligence and in a timely manner without knowing your contact information. Communication with Dr.Web Anti-virus service users is conducted via the Technical Support Tracker and is controlled by Doctor Web specialists. Source […]
How can I decline the receipt of service messages ? (Dr.Web)
SCC — Profile — Setting (the group: Configure service messages). Service messages are included in the standard of service for legal owners of the Software in accordance with the interests of users to ensure information security. Based on the Software usage license agreement, the Software is provided to the user “AS IS”, without any express or implied warranty of any […]
when activating the service, I specifield an email address that I no longer use. How can I have the service messages sent to a different email address ? (Dr.Web)
Just specify a valid new email address in SCC — Profile — Personal information; after that, the service messages will be sent to your new address. Source : Official Dr.Web Brand Editor by : BEST Antivirus KBS Team