Where do I enter the license for Avira Exchange Security? 0 (0)

You can activate Avira Exchange Security version 17 with your Avira Activation Code (OTC) as follows: Right-click Basic configuration → then select All tasks → Avira license activation. Enter your Avira OTC and your email address and click Activate license. The license should be recognized after a restart of the following services via Windows Services: AntiVir Exchange AntiVir Exchange […]

Read More

Why do I get an error message during the installation of Avira Exchange Security? 0 (0)

You may get the following error message when installing Avira Exchange Security: The Avira Exchange Security Server Components require Microsoft Exchange Server 2007/2010. I. The cause Windows includes the two variables TEMP and TMP for the temporary directory. Both variables point in general to the same directory. If this is not the case, for whatever reason, the product installation triggers […]

Read More

How do I Install Avira Exchange Security in a Database Availability Group (DAG)? 0 (0)

Avira Exchange Security can also be operated in Database Availability Groups. Prerequisites The following needs to be provided prior to installation: A functional DAG with the following components: Operating system: Windows Server 2008 R2 (including latest service packs and patches) Windows Server 2012 (64-bit) Windows Server 2012 R2 (64-bit) Exchange server: Microsoft Exchange Server 2010 […]

Read More

FAQ – Avira Exchange Security version 14 (obsolete version) 0 (0)

Note Avira Exchange Security 14 is an outdated Exchange version for which support expires on 31 December 2021. 1. What functions does the new version of Avira Exchange Security have? New functions include improved spam filtering and an increased detection rate thanks to the integration of the Avira Protection Cloud. The new version of Exchange […]

Read More

Which exceptions must be stored in the firewall/proxy for updating? (Avira) 0 (0)

If a firewall or proxy is active in the network and there are problems updating Avira Antivirus Pro or Avira Antivirus Server, as well as the Avira Mirror, certain exceptions should be set. Please set the following exceptions: prod.update-bridge.avira.net with Port 443 *.avira.com *.avira-update.com *.cloudfront.net api.mixpanel.com The update servers are accessible via port 80. Note IP addresses […]

Read More

How do I perform a silent command line uninstallation of Avira Antivirus? 0 (0)

You can use one of the three following options for a silent (command line) uninstallation with password (The password is stored in the Avira products). Note This procedure is only applicable to Avira Business Products. A reboot will be performed automatically [Avira Program Directory]\SETUP.EXE /remsilent /password=”<Your password>” The reboot is performed with a confirmation. [Avira […]

Read More

How do I perform a silent command line installation of Avira Antivirus? 0 (0)

In order to simplify the installation of Avira products in a network with several client computers for the system administrator, your Avira product offers a special procedure for initial and change installation. For automatic installation, the setup program works with the control file setup.inf. The setup program (presetup.exe) is included in the installation package of the […]

Read More

How do I change a B2C to a B2B installation? (Avira) 0 (0)

If you installed a Business-To-Consumer product by mistake and our database also identifies it as a B2C installation, you must perform a Business-To-Business (B2B) change installation to switch it to business mode. Note When clicking on License Management in the product, you can determine if the license is in B2B or B2C mode. If you click on License […]

Read More

Update the email address in your Avira account 0 (0)

You can update the email address of your Avira account yourself at any time. Open your Avira account via the Avira website. Hover the mouse over your name in the upper right corner and click My Account. Click the Security tab. Enter your new email address and the existing Avira password and click Change email. You will receive a 5-digit […]

Read More

Where do I receive support for my Avira product? 0 (0)

Open your internet browser and navigate to avira.com. Click the Support button in the upper tab. Use the search function or click on the appropriate product buttons below to find the solution in the support database. If you cannot find a suitable solution in our support database, please refer to the Avira Community. Click the Community button in the upper tab. You might find […]

Read More