Description: This guide would help you to configure the settings where unable to see the system in the network after installing the Quick Heal Software Let’s do the settings where system is not showing in the Network after installing Quick Heal Software Open Quick Heal Software -> Click on Internet & Network. Click on […]
Symptoms: Whenever we do perform update, it shows an error message as “Definitions files not found”. Even the issue remains same after several retrievals of update. Cause: This issue basically occurs if Update module is unable to establish the connection with the update server due to which updating downloading gets failed. There are various reasons like […]
Symptoms: You may come across this issue when you open Quick Heal; may observe below issue whereas Quick Heal was working fine earlier and the issue has started suddenly: Quick Heal dashboard shows, “System is at risk. Browsing protection is turned off. Click Resolve Now to fix the problem.” Causes: This issue basically occurs due to corruption in core engine files […]
Symptoms: You may come across this issue when you open Quick Heal dashboard; may observe below issue whereas Quick Heal was working fine earlier and the issue has started suddenly: Quick Heal dashboard shows, “System is not secure. Virus Protection is turned off. Click Resolve Now to fix the problem”. Causes: This issue basically occurs due to corruption […]
Symptoms: You may come across Update error 1004 with following symptoms. Whenever we do perform online update, it shows error message of 1004. Same issue occurs even if you try to update Quick Heal by downloaded offline update packager. Cause: This issue basically occurs due to corruption in the major files of Quick Heal […]
Symptoms: You may come across Update error ID: 1001 whenever we try to update Quick Heal with following symptoms while updating Quick Heal desktop products like Antivirus Pro/Internet Security/Total Security: Whenever we do perform online update, it shows error message of 1001. Even if we re-installed Quick Heal and try for updates, issue remains same. Cause: This […]
Symptoms: You may come across below symptoms while using the Quick Heal which you have already renewed online. After renewing the Quick Heal License online, the Quick Heal application shows previous expiry date instead of the new expiry date. Whenever we start the system, a prompt from Quick Heal appears to renew the license first. Whenever […]
Description: This article is mainly purposed to solve “Aw Snap Error” while launching Google Chrome browser under the Quick Heal’s Secure Browser and Safe Banking Desktop. This issue is mainly observed with below version of Google Chrome on Windows 10 operating system only: Google Chrome – 79.0.3945.79 (Official Build) (64-bit) (cohort: 79_Win_79). Steps to resolve […]