When you install the latest version of Norton, you need to configure the Security & Privacy settings to allow Norton System Extensions. If you did not complete these steps, you see this error message and a prompt to complete the configuration to finish the setup. To fix this problem, depending on your operating system, select […]
Category: Norton for MAC
Fix Message: “We are sorry. We are unable to download the support packages…” on Mac
This problem can occur if the Internet access to Norton Installer is blocked and it fails to download the updates. Ensure that you have the Internet connectivity on your Mac by opening a website in your browser. If your Internet access is fine, then it may occur due to the restricted access to the Downloads […]
Fix problems downloading your Norton device security product
If you cannot download or install Norton on your device, select one of the following that best describes your situation: Download or install doesn’t start or complete Your Norton device security installation begins when you run the downloaded file. To locate the downloaded file, do one of the following depending on your browser: For Windows: […]