After upgrading to Malwarebytes for Windows version 4.2.0, the Malwarebytes system tray notification in the bottom-right part of your screen may display an incorrect renewal date. In Settings > Account > Status, the renewal status may also display an incorrect date. To verify your renewal date, log in to My Account. If the renewal date in the app does not match […]
Category: Malwarebytes for Windows
Context menu not working in Malwarebytes for Windows
If you try to scan an individual file or folder on a Windows computer, you may notice the Scan with Malwarebytes option is gone from the right-click pop-up menu. This issue can occur if you manually install Malwarebytes on your Windows computer when it’s already installed or if you consent to updating Malwarebytes through the in-app upgrade […]
Malwarebytes Support Tool FAQs
The Malwarebytes Support Tool is designed to help you troubleshoot issues with Malwarebytes for Windows. The Malwarebytes Support Tool combines multiple utilities, such as the Malwarebytes Cleanup Utility and Farbar Recovery Scan Tool. The Malwarebytes Support Tool gathers information from your computer and creates a new support ticket or updates an existing ticket with the […]
Malwarebytes Support Tool User Guide (Troubleshoot)
The Malwarebytes Support Tool is a multi-purpose troubleshooting and repair utility, designed to assist the troubleshooting of issues with Malwarebytes for Windows and other Malwarebytes software. Malwarebytes Support Tool accommodates support provision in both online and offline scenarios, as well as providing self-serve options to help offer solutions faster such as linking to online material […]