“Unknown error” during activation (Kaspersky) 0 (0)

Issue When activating a Kaspersky application, you may encounter the “Unknown error” message. Solution Install the latest version of the application. Download the installer from the Kaspersky website: Kaspersky Security Cloud Kaspersky Internet Security Kaspersky Anti-Virus Kaspersky Total Security Kaspersky Small Office Security Uninstall the current version of the application. For instructions, see this article. Reboot the […]

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“This activation code is no longer supported” error (Kaspersky) 0 (0)

If you receive the error message “This activation code is no longer supported” when attempting to activate a Kaspersky Lab product, it means the code you are entering is intended for an old version of the application. To activate the application, contact Kaspersky technical support by choosing the topic and filling out the form. In your request, […]

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“Key is blocked” error (Kaspersky) 0 (0)

Cause This means that the code has been blocked by Kaspersky Lab engineers to prevent it being used illegally. You must activate the application with a new activation code. This error may also occur if you have bought the activation code for the application on a POSA (Point of Sale Activated) card and activated it […]

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Error “The key file is not compatible” (Kaspersky) 0 (0)

If a Kaspersky application returns the error message “The key file is not compatible”, then the entered activation code is obsolete or intended for another application. To continue using the product, do the following:   Install a suitable version of the application To use the current activation code, install the version of the app you […]

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Error “Invalid activation code” (Kaspersky) 0 (0)

“Invalid activation code” error when entering the code Cause When entering an activation code, you may see the hint “Invalid activation code“. The error occurs if you have entered the activation code incorrectly. Solution To fix this problem: Check if you have entered the code correctly. Please note that capital Latin letters I, O, L […]

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Error “Trial version has expired” (Kaspersky) 0 (0)

The “Trial version has expired” error means that the trial version of this Kaspersky Lab application was used on this computer before and its term (30 days) has already expired. You can only use the trial license once to et acquainted to the application’s features. If you wish to use the application after the trial […]

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