If you get the message “Error occurred during application installation”, follow the instructions below. Step 1. Create a restore point If you are using Windows 10: Click on the Windows search icon. Type “create a restore point” in the search field and click Create a restore point. Open the System Protection tab, select the disk for which […]
How to get trace files In the main window of Kaspersky Internet Security, click . To learn how to open the main application window, see this article. Click Support Tools. If the technical support engineer did not specify which events to trace, click the Enable application traces switch and click Save. Reboot the computer. Computer reboot is required unless the support […]
How to get Kaspersky Internet Security trace files and send them to technical support id: 15535 Error occurred during application installation id: 13253 Installation of a Kaspersky application on Windows 7 freezes at the step “Installing Microsoft .Net Framework” id: 13314 Windows Update error when installing the .Net Framework id: 13839 Error 1714 when installing […]