K7 Computing for Home Over View (K7 computing) Advisory issued on 6th November, 2017 (K7 computing) 2nd Advisory issued on 6th November, 2017 (K7 computing) Advisory issued on 5th December, 2017 (K7 computing) Over View (K7 computing) Advisory issued on 6th November, 2017 (K7 computing) Advisory issued on 5th December, 2017 (K7 computing) 2nd Advisory […]
1. Kindly check whether any desk has been installed in the system, if yes please uninstall and then try installing after running K7ESRT tool. 2. If Any desk is not installed in the system then kindly check whether any traces of SQL or K7 are left over behind. 3. Download and run the removal tool from the […]
1. Run the K7ESRT removal tool and then try installing the product. 2. If the issue persist Click on Run->Type regedit and enter 3. Go to the Location HKEY_LOCAL_MACHINESoftwareK7 Computing and Delete the key K7tssetup only. 4. If the OS is 64 bit delete the K7tssetup key under HKEY_LOCAL_MACHINESoftwareWow64NodeK7 Computing and then try installing the K7 Console. Note: In case of […]
Kindly check whether anydesk application has been installed in the console system, if yes please uninstall it. Open Run->services.msc-> restart the K7 Web Server (Z3) service and SQL K7BIZSQL Service and check for the login. If still, the issue persists please run the below URL in console machine via browser and check […]
1. Kindly check whether any services of K7 or SQL has been stopped. 2. Click on Start->Run->Type services.msc and enter 3. Services window opens up, if any of the K7 or SQL services or stopped, start those services and check. 4. If still, the issue persists please run the below URL in console machine via browser […]
1. Copy the Downloaded setup to Desktop and try installing. 2. If still issue persist, please run the K7 Enterprise setup file from other drive rather than C drive. Note: In case of same issue or required assistance, you may raise ticket at Submit a Ticket. So our Technical Support Team can assist you to resolve your query. […]
1. Kindly check whether .net framework and MSI Microsoft installer services are enabled or not. 2. If not, please enable it from the control panel and try installing. 3. If issue persist, please update the OS up to date and try installing after restarting the system. 4. If the issue persist Kindly check whether any traces of SQL or […]
1. Kindly check whether console system has internet access. 2. Kindly check the hostname and IP address of the console system are the same in the below registry location ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeK7 ComputingK7WSConfig ServerIP: System IP ServerName: Host Name 3. If not, please enter as per the current “Hostname” and “Ip address” and close the registry. 4. […]
Make sure Clients are able to ping K7 Business Security Console System. If yes, please cache from C:program dataK7computingK7WSCache folder and check. If the issue persists, Kindly check whether K7 console system has internet access or not. If internet connection present, check whether any proxy or gateway firewall such as Fortigate, Cyber Roam Etc is being used. If yes, please […]
Make sure Clients are able to ping K7 Business Security Console System. Please check whether any proxy or gateway firewall such as Fortigate, Cyber Roam Etc is being used. If yes, please allow the below URLs into the allowed list and check Updates.k7computing.com/ S3.amazonaws.com/* prdupdates.k7computing.com.* Also, make sure that .DAT extension files are allowed to download under content filtering of […]