Solution Getting started with ESET Anti-Theft: Step 3 of 4 ← Optimization | Troubleshooting → Log in to a myESET online account Open myESET. Type your myESET account email address and password and click Log in. Figure 1-1 Click Accept. Figure 1-2 Select the portal you want to access. Figure 1-3 Troubleshooting tips If you are experiencing myESET login issues, they are […]
Solution Renew your ESET license The renewal process is different based on the country in which you bought your ESET license. Visit your local Renewals page. Follow the instructions on the website opened in your browser window. Still unable to renew your license? If you are still unable to renew after following the instructions in […]
Solution Get started with Anti-Theft First, you will activate Anti-Theft on your mobile computer, phone or tablet and create your myESET online account. I have a Windows laptop computer I have an Android mobile phone or tablet Optimize your device for Anti-Theft These instructions will lead you through some additional steps to configure your device […]
Issue You receive the notification “Installation has been interrupted” (Install error 1618) when installing your Windows ESET product Details You can verify whether a Windows installer service is running by looking in the Processes tab of the Task Manager. Many of these services are legitimate, such as an application upgrade from your web browser. Solution To resolve this […]
Issue You receive the error message “Error communicating with kernel” You have recently upgraded to Microsoft Windows 10 with ESET installed and are receiving this error Solution First try to open your ESET product manually to resolve this issue. Open your ESET product manually by clicking Start → All programs → ESET and then clicking your product. If you are still […]
Issue Error code when activating ESET Mobile Security for Android Solution Smartphones and tablets ESET Mobile Security for Android includes some features that are only available on smartphones. For information about using ESET Mobile Security for Android with tablets, see the following Knowledgebase article: Will ESET Mobile Security for Android work on my Tablet device? […]
Issue You receive one of the following ESET installation error messages Solution Android users Error communicating with kernel Visit our Knowledgebase article to resolve this error Figure 1-1 Installation ended prematurely (ESET Smart Security Premium, ESET Internet Security, ESET NOD32 Antivirus To resolve this error, run the uninstall utility to remove the partial installation. Visit our Knowledgebase […]