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Category: Troubleshooting BitDefender
Fix Update Errors in Bitdefender Antivirus for Mac
Here you’ll find a list of the most common update errors in Bitdefender Antivirus for Mac and quick-fix solutions for each update error code. First steps for solving Update Errors in Bitdefender Antivirus for Mac As a rule of thumb, always check the frequency of update errors. Open the main Bitdefender window and click on Notifications in […]
Fix Update Errors in Bitdefender products for Windows
Here you’ll find a list of the most common update errors encountered by Bitdefender on Windows and quick-fix solutions for each error code. First steps for solving Update Errors in Bitdefender products for Windows As a rule of thumb, always check the frequency of update errors. Open the main Bitdefender window and click on ‘Notifications’ in the […]
Fix two Bitdefender icons in the menu bar/ two instances of Bitdefender on my Mac
This situation occurs when you have Antivirus for Mac listed at Login Items or when you accidentally duplicated the Bitdefender folder. To fix this, proceed as follows: Remove Antivirus for Mac from the Login Items list 1. Click on the Apple logo in the upper left corner of the screen and select System Preferences. 2. Click on Users […]
Fix my Mac is very slow since I installed Bitdefender Antivirus for Mac (general slowdown) / High CPU usage BDLDaemon
NOTE: This article is helpful for those who deal with a general slowdown. If you’re encountering slowdowns only while browsing, check this article. Bitdefender Antivirus for Mac offers real-time protection (Bitdefender Shield). This means that automatically updating the virus signature database (every hour) and automatically monitoring the active processes (in background). Each time the user or an […]
Uninstall Bitdefender Antivirus for Mac: Troubleshoot uninstall errors
If errors result when attempting to uninstall Bitdefender Antivirus for Mac or BitdefenderUninstaller doesn’t exist in /Library/Bitdefender/Central/Agent/BitdefenderUninstaller/, this article will help resolve the issue. There often comes a time when you just don’t need to keep a program around. Uninstalling a program from a Windows system can be an easy step for many users (beginner or expert […]
Fix when encountering technical issues on Mac? (How to generate a BDProfiler log) (Bitdefender)
There are very rare situations when Bitdefender Antivirus for Mac encounters issues that are impeding the product to work as designed. In these cases we need to perform certain steps, to see why the product’s functions are not performing as they should. In order to troubleshoot and solve any issues that may appear with Bitdefender Antivirus for Mac […]
Fix Bitdefender Installer: Pop-up stuck on screen after installing Antivirus for Mac
In some instances, the Bitdefender Installer window might remain stuck on the screen of your macOS after you successfully installed Bitdefender Antivirus for Mac. The window remains open, even after you restart your Mac, just like in the picture below. If you are faced with such a scenario, we’ll show you exactly how to successfully get rid of it. 1. […]
Troubleshoot common Activation Errors in Central (bitdefender)
This article will help you troubleshoot and fix common activation errors in Bitdefender Central. Bitdefender Central is a centralized platform for managing all your Bitdefender products and services. Here, you can activate your Bitdefender subscription using the activation code purchased or received as a present, and install Bitdefender on any device. Error What it means and […]