Applies to: Sophos Home Premium (Windows and Mac)

This article provides the steps on how to enable or disable the real-time protection on Sophos Home Dashboard.
These steps may be needed in order to troubleshoot problems, be sure to re-enable the protection right after finishing troubleshooting.


  1.  Access youSophos Home Dashboard
  2. Click the computer where you need to disable the real-time protection.
  3. Go to the Protection tab > General tab.
  4. Switch on or off the toggle under Real-Time Protection.2.png

Note: Disabling the Real-Time Protection is NOT recommended and should only be used for troubleshooting purposes.
When the real-time protection feature is disabled, the dashboard will show a This device is vulnerable alert.

Note for MacOS users: If the setting is ON , but you still see the device vulnerable, please review this article.

Source : Official Sophos Brand
Editor by : BEST Antivirus KBS Team

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Discover More help  Sophos Home - macOS Monterey Support