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You can change the email address that you use to login to your Sophos Home account in the Settings section of the dashboard.
If you do not have a Sophos Home account, you can create one by following these steps: Creating a Sophos Home account

Instructions

Note 1 – Premium customers: If you are unable to access your previous email address to get the code, use direct access to log in to your Dashboard and contact Sophos Home Support

Note 2 – Free customers: If you no longer have access to your email, Create a new Sophos Home account  and then re-install Sophos Home using the newly created account 

To change your email address for Sophos Home account login:

  1. Sign in to your Sophos Home Dashboard 
  2. Click on your email at the upper right of the dashboard then choose My Account.
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  3.  Enter your Sophos Home account password to unlock the settings.mceclip1.png
  4. Click the Edit button beside the email section.
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  5. Enter your new email address on the fields and confirm with the same email address. Click the Update button once done, to receive a verification code to your current email mceclip1.png
  6. Follow the prompts to enter the verification code
    Note: The code is valid for 10 minutes and is sent to the email address that is registered to this account.
    Code email will be sent via [email protected]
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  7. The following message appears after a successful email change:
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Source : Official Sophos Brand
Editor by : BEST Antivirus KBS Team

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