Issue
- ESET Firewall is blocking a device or application
Solution
- Troubleshooting Wizard
- Firewall Interactive mode
- Firewall rules
- Specific firewall issues
- Additional information
Troubleshooting Wizard
The troubleshooting wizard can help you resolve home network connectivity issues caused by the ESET firewall.
Add a firewall exception using the Troubleshooting wizard to allow a specific device or application to connect to your home network.
If the Troubleshooting Wizard does not resolve your connectivity issue, proceed to Step 2.
The Firewall Interactive mode helps you create personalized firewall rules to make sure your devices can connect to your home network.
Use interactive mode to create firewall exclusions in your product
- macOS: Use Interactive mode to create firewall exclusions in your product
- Version 8.x: Use Interactive mode to create exclusions in version 8.x and earlier
If firewall Interactive mode does not help you resolve your connectivity issue, proceed to Step 3.
If you still have devices, network traffic, IP addresses or applications that cannot connect to your home network, create firewall rules to permit specific connections.
Devices: Proceed to Step 4 for connectivity solutions for specific devices.
Applications: Create a firewall rule to allow or block an application
- Version 8.x: Create a firewall rule to allow or block an application
- macOS: Create a firewall rule to allow or block an application
Network traffic
- Create a firewall rule to allow all traffic
- Create a firewall rule to allow or block traffic to specific ports
Version 9.x: Create a firewall rule in version 9.x - macOS: Create a firewall rule to allow or block traffic to specific ports
IP address: Create a rule to allow or deny a connection from a remote IP address
If firewall rules do not resolve your connectivity issue, proceed to Step 4.
Click the appropriate link to resolve issues with devices that cannot connect to your home network.
Or, if you are having issues with internal IP traffic, add an IP address to the trusted zone. If this does not resolve your issue, exclude an IP address from IDS.
For additional firewall information, proceed to Step 5.
Editor by : BEST Antivirus KBS Team