Copyright © 1997-2019 F-Secure Corporation. All rights reserved.
‘F-Secure’ and F -logo are wp-signup.phped trademarks of F-Secure Corporation. F-Secure product and technology names and F-Secure logos are either trademarks or wp-signup.phped trademarks of F-Secure Corporation. Other product names and logos referenced herein are trademarks or wp-signup.phped trademarks of their respective companies.
This product may be covered by one or more F-Secure patents, including the following:
GB2353372, GB2366691, GB2366692, GB2366693, GB2367933, GB2368233, GB2374260
General
This document contains the latest information about the F-Secure Client Security for Mac 13.12 release. We recommend that you read the entire document before installing the product.
In this release, Mac clients report basic statistics to Policy Manager. Remote configuration via policies is not supported.
New features
- macOS Catalina support.
- Improved detection rate.
- Real-time scanning performance improvements.
Installation and system requirements
Note: Client Security for Mac 13.12 requires Policy Manager 14.20 or higher.
Installation procedure
It is strongly recommended that you remove all other security products before installation. The product installer will notify you of incompatible software before installation.
Import the product installation JAR package to the Policy Manager Console. To create a customized installer configured to run with your specific instance of Policy Manager Server, use the export tool in F-Secure Policy Manager Console. The export wizard will guide you through the procedure and collect all the required information and produce a Multipackage installer script (MPKG) that you should copy and launch on target workstations. Consult the F-Secure Policy Manager Administrator’s Guide for the full step-by-step instructions on how to use the export tool.
Important notes:
- Do not change the file name of the installer script, as the information required to connect to the Policy Manager Server is encoded into it.
- Client Security for Mac downloads updates only from F-Secure’s GUTS2 server, guts2.sp.f-secure.com, downloading updates from Policy Manager Server is not supported. If outbound connectivity is restricted, the related firewall rule needs to be added (access to and http://guts2.sp.f-secure.com/).
Operating systems supported
- macOS 10.15 Catalina
- macOS 10.14 Mojave
- macOS 10.13 High Sierra
- macOS 10.12 Sierra
System requirements
The recommended system requirements are:
- Intel processor
- 250 MB of free disk space
- 1 GB or more of memory is recommended
- Internet Connection: An Internet connection is required to validate your subscription and receive updates
Supported browsers
- Safari
- Chrome
- Firefox
Supported versions of F-Secure Policy Manager
- F-Secure Policy Manager 14.20
Localization
Localizations are enabled for following 30 languages: English, Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, French (Canadian), German, Greek, Hungarian, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Brazilian Portuguese, Romanian, Russian, Slovenian, Spanish, Spanish (Mexican), Swedish, Turkish, Vietnamese, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan) and Simplified Chinese.
Known limitations
Browsing Protection:
- Website will bypass block pages when “Security Cloud” is not available.
When “Security Cloud” is not available, users may be able to visit any website regardless of the settings. - Connection problems with proxy.
If proxy is changed while the software is running, the computer may need to be restarted for the product to take the new proxy into use. - Browsing protection and Banking protection are not enabled by default in Chrome Incognito mode.
Users can enable the features for Chrome Incognito mode by going to Chrome → Preferences → Extensions and checking ‘Allow in incognito’ for the ‘Browsing Protection by F-Secure’ extension. - All banking sites are not yet classified as banks.
If you were expecting a banking notification but it did not show up, please submit the banking URL through https://analysis.f-secure.com/
Known issues
Integration with Policy Manager:
- After removing the host from the Policy Manager domain tree, a reboot is required for it to wp-signup.php again.
- The client sends the full status only on device startup or manual update request.
Antivirus:
- Computer may temporarily hang while a Time Capsule disk is being unmounted.
Sometimes real-time scanning might cause the computer to slow down or hang while a Time Capsule disk is being unmounted. Restarting the computer resolves the issue.
Browsing Protection:
- Third-party accessibility tools like Better Touch Tool or MagicPrefs prevent installation of the Browsing protection extension for Safari.
- Restarting in safe mode disables MagicPrefs and other accessibility software and allow the extension to be installed. Another workaround is to quit the MagicPrefs app from the system menu bar and then try installing the extension again.
- Product will warn about missing browser extensions even when Browsing protection is disabled.
Installing browser extensions stops the warnings from appearing.
Contact information and feedback
We are looking forward to hearing comments and feedback on the product functionality, usability and performance.
Please report any technical issues through the F-Secure support web site:
https://www.f-secure.com/en/web/business_global/support/support-request
If you are reporting a technical problem, please attach the F-Secure system summary report to the feedback. To collect the system summary report, you need to have administrator rights.
- In Finder, go to the product folder in Applications, run the Support Tool, and follow the instructions. The fsdiag.tar.gz system report file is created on the Desktop.