ScenarioThis error will appear while activation of K7 security product due to Downadup infections if any proxy details are enabled in K7.

Steps to follow:

1. Open the K7 product and click on Updates > Configure Updates > Access Internet Through proxy Server

2. Remove the proxy details and try activating the product.

3. If you are using a proxy on the internet, make sure you have entered the correct proxy in K7.

Note: If the issue persists or you need any assistance, you may raise ticket at Submit a Ticket and Our Support Team will get in touch with you shortly to assist you.

Source : Official G Data Brand
Editor by : BEST Antivirus KBS Team

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